BIV Boardroom Strategy: Execution: the missing piece of the corporate strategy puzzle

[read time: 3 mins]

This is the time of year when many businesses are deep into strategy planning. It’s the perfect time to talk about the missing piece of the strategy puzzle: execution.

The more time you spend focused on strategic planning the more you will start to notice a trend. Let’s call it the “10/90 Rule.” 10% of the value of strategic planning is in the creation of a solid plan that outlines strategic direction and priorities for the coming year. 90% of the value of a strategic plan comes from an organizations ability to effectively execute that plan.

This begs the question: if 90% of a plan’s value comes from successful execution, why do so many organizations focus on creating a plan and fall short when it comes to execution? Unfortunately, most of the time there exists a Grand Canyon-sized gap between what needs to be done to execute the plan successfully, and the approach within the organization to making it happen.

Here is a four-step process to help you make the shift towards execution:

Step 1: Clearly Define Actions and Accountabilities

Without clear action steps connected to each objective, owned by a person, with clear dates, budgetary requirements, and metrics, most plans are simply position papers on “where we should focus for some period of time”. Focus on fewer priorities attached to realistic budgets and time frames. The pay-off will be a powerful momentum that builds as people start hitting target dates, versus the motivation drop that comes with consistently missing accountabilities.

Step 2: Connect the Strategy to People

The second challenge of execution is having the right people in the right places to handle the action steps required within the plan. Start by bringing the organizational chart into the picture during the planning process, and demonstrating an openness and willingness to shifting roles and responsibilities. Avoid the trap of assigning accountabilities to people by default – instead, choose the people who have both the motivation and the competence to produce results. Ensure people understand what is expected of them, and reward them when they produce great results.

Step 3: Create a Culture of Change

Creating a culture of change requires openness to exploring possibilities outside of the framework of “how we do things here.” At the same time people would far prefer to be engaged in the process of change versus simply being told that changes are coming.

Work on improving candour within your organization by encouraging, supporting, and training on difficult conversations. Ensure that the leaders in your company are following through and demonstrating openness to candour and new ideas. Align your day-to-day decisions and actions with the priorities outlined in the plan – especially those that people are skeptical of, and others should follow suit.

Step 4: Review, Evaluate and Revise

The current pace at which industries, markets, competitors, and the economy is changing puts pressure in the form of a reality check against your strategy plan. Even plans that were strong at inception get sidetracked and what was once a solid plan now ends up as a binder collecting dust on the shelf. Schedule quarterly strategic planning follow-up sessions that are designed to review, evaluate, and revise the plan and provide a check and balance around individual accountabilities. Schedule them early, and demonstrate follow-through by placing equal importance on the follow-up meetings as you did on the original planning session.

The success of your strategy plan is inextricably tied to your organization’s ability to execute against that plan. A less robust plan executed flawless will trump a complicated plan left in the filing cabinet any day of the week.

If your organization has faced some of the challenges discussed in this article and you’re interested in reading more on this topic, I’d recommend reading “Execution: The Discipline of Getting Things Done” by Larry Bossidy and Ram Charan.

BIV Boardroom Strategy – Execution – Jan 19-25, 2010

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One response to “BIV Boardroom Strategy: Execution: the missing piece of the corporate strategy puzzle

  1. Hi Mike,

    With the current surge of interest in strategy implementation, one of the areas I feel is important is that we all agree crafting strategy and implementing are equally as important.

    In addition to your 4 points I would add that leaders must not only identify the right action but are responsible to make sure that staff members know what to do to participate in the strategy. For example, if you are focusing on customer service then you may ask staff members to review their internal and/or external touch points. If you focusing on process excellence then you may ask staff members to review their work or be part of a cross-functional process redesign team.

    Robin
    International specialist in strategy implementation

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