Leadership Minute: Coaching for Performance Improvement

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One response to “Leadership Minute: Coaching for Performance Improvement

  1. Excellent video with very important points! Having the ability to improve performance is essential for a good leader. So, too, is understanding just how much that performance impacts customer service. Here’s another great video (http://www.upyourservice.com/video-theater/five-essential-problems-to-overcome-when-building-service-culture) that’s worth watching to improve performance and service.

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